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Last Updated: February 22, 2026
Welcome to HUVO. This Seller Policy outlines the rules, responsibilities, and guidelines for vendors selling on our platform. By registering as a seller on HUVO, you agree to comply with this policy.
About HUVO
HUVO is a Bangalore, India-based multivendor fashion marketplace that enables independent sellers to create their own stores and sell fashion products directly to customers across India.
HUVO provides the platform, technology, and payment infrastructure but does not own the products listed by sellers.
Seller Eligibility
To sell on HUVO, you must:
- Provide accurate personal and business information
- Provide valid bank account details for payouts
- Comply with Indian laws and regulations
- Be authorized to sell the products listed
HUVO reserves the right to approve, reject, or suspend any seller account.
Seller Responsibilities
As a seller, you are responsible for:
- Listing genuine and accurate products
- Providing correct product descriptions, images, and pricing
- Maintaining product stock availability
- Processing and fulfilling orders on time
- Providing valid tracking details
- Handling customer support and return requests
Failure to fulfill responsibilities may result in penalties or account suspension.
Product Guidelines
Sellers may only sell:
- Genuine fashion products
- Legal and authorized items
- Non-counterfeit products
Prohibited products include:
- Fake branded items
- Illegal products
- Restricted goods
- Offensive or harmful items
HUVO may remove products without notice.
Commission and Fees
HUVO charges a commission on successful orders.
By selling on HUVO, you agree:
- HUVO will deduct commission before payout
- Commission rates may vary by category
- Commission structure may be updated with notice
Order Fulfillment and Shipping
ellers must:
- Process orders promptly
- Ship products within specified handling time
- Provide accurate tracking information
- Ensure proper packaging
Failure to ship orders on time may result in penalties or suspension
Returns and Refunds
Sellers must:
- Accept valid return requests
- Process refunds promptly
- Cooperate in dispute resolution
Refunds may be issued if:
- Product is damaged
- Product is incorrect
- Product differs from description
Payments and Payouts
HUVO will:
- Collect payments from customers
- Deduct commission and applicable charges
- Release seller payouts as per payout schedule
HUVO may hold payouts in case of disputes or fraud investigations.
Seller Account Suspension
HUVO may suspend or terminate seller accounts for:
- Selling fake or illegal products
- High cancellation or return rate
- Fraudulent activity
- Policy violations
- Poor customer experience
Store Management
Sellers are responsible for:
- Maintaining store information
- Uploading store logo and banner
- Updating product listings
- Managing inventory
Limitation of Liability
HUVO is not responsible for:
- Seller product quality
- Shipping delays caused by sellers
- Seller disputes with customers
HUVO acts only as a marketplace platform.
Policy Updates
HUVO may update this Seller Policy at any time.
Continued use of the platform means you accept the updated policy.
Contact Information
For seller-related questions, contact:
HUVO
Bangalore, Karnataka, India
Email: support@huvo.in
Website: https://huvo.in
